One-stop-shop Litoměřice

The city of Litoměřice launched the very first local one-stop-shop for energy renovation in the Czech Republic. The service is integrated in a specific unit of the municipal administration, the SMART CITY Litoměřice and it is for free thanks to the city’s Energy Saving Fund. Unfortunately, despite a strong demand from citizens, the municipality cannot finance the full renovation package. Therefore, it started to test the one-stop-shop concept with a “lighter” coordination model.

The one-stop-shop provides a first energy evaluation (quick scan) and informs homeowners about potential improvements. The municipality develops case studies and organises events to showcase the pilot deep renovation project, including suppliers who worked on the project. The municipality organises workshops and individual meetings with homeowners and provides communication materials such as flyers, press releases and, most importantly, the web presence of the one-stop-shop service. The official launch event took place
in the presence of the city’s mayor.

Energy renovation and financial plan

Upon request, the one-stop-shop provides a list of experts who can carry out an in-depth evaluation of the building. They can also develop an energy renovation plan that contains recommendations on renovation measures and an estimate of the costs. Homeowners sign the contract directly with the expert of their choice.
A financial expert contracted and paid by the one-stop-shop (in the initial phase) prepares a financial plan for the project including national subsidies (in particular a grant from the “New Green Savings” programme and homeowners’ own financing.

Coordination of the renovation process

The one-stop-shop can provide a list of experienced external renovation coordinators who are responsible for the project documentation, supervise the construction works and guarantee the quality of works and energy savings. The same goes for trained external suppliers who have already implemented
successful deep energy renovation projects in the past. Homeowners sign contracts directly with the coordinator and suppliers of their choice.

Long-term and affordable financing

In order to complement the existing national funding tools, the one-stop-shop plans to provide citizens with a municipal subsidy for the energy audit and the development of a financing plan. Homeowners can apply for a municipal subsidy from the municipal Energy Saving Fund. However, the Fund will not finance
the renovation works.

Guaranteed results & post-work monitoring

The one-stop-shop does not guarantee the quality of works and energy savings, as this is the role of the renovation coordinator. However, it supervises and can guarantee the satisfaction of clients with the services provided by the renovation coordinator and different suppliers. The latter monitors the results in the year following the completion of the works and verifies the actual energy savings. The renovation coordinator also guides the homeowners on how to further reduce their energy consumption by changing their behaviour.