How to set up a one-stop-shop for integrated home energy renovation?

A step-by-step guide for local authorities and other actors

If you are part of an organisation that plans to launch a one-stop-shop, this guidebook is for you. You can find learnings from the project and recommendations that will help you to kick start your project.

Table of contents:

  • Introduction
  • What do we mean by ‘one-stop-shop’?
  • One-stop-shop business models: overview
  • One-stop-shop business models: pros and cons
  • Role of local and regional authorities in setting up one-stop-shops
  • 15 recommendations for newcomers 
  • Case studies from 11 European cities