How to set up a one-stop-shop for integrated home energy renovation?

If you are part of an organisation that plans to launch a one-stop-shop, this guidebook is for you. You can find learnings from the project and recommendations that will help you to kick start your project.

Table of contents:

• Introduction
• What do we mean by ‘one-stop-shop’?
• One-stop-shop business models: overview
• One-stop-shop business models: pros and cons
• Role of local and regional authorities in setting up one-stop-shops
• 15 recommendations for newcomers 
• Case studies from 11 European cities